Payment report refers to the postponement or delay of payment due. Many insurance transactions can now be made by phone and email. For more information, call your auto plan broker for more information: Overdue payment schedules can only be paid at a car plan broker`s office. Payment must be made in cash, by debit card, credit card, authenticated cheque or by instruction. If you cannot make your deferred payment on the deferral date, please contact us to discuss payment options: If you need to change the date of an imminent monthly payment, you can submit a deferred payment request online. Please note that if you use a web browser other than Internet Explorer (IE), not all mandatory fields are displayed on a mandatory basis. The one-time registration fee is $15. You don`t have to pay again as long as you keep your plan and renew it within 12 months of your auto plan policy. The financing rate is 2.50% calculated using the 12-month online interest rate method and is set from the date you sign up. Your monthly or quarterly payment remains the same. You can also pay the full balance at any time. We are aware of the financial impact that COVID-19 can have on our customers and we want to offer some relief in these difficult times. If you are on a monthly payment plan and are facing financial challenges due to COVID-19, you can defer your payment for up to 90 days without penalty.
The deferral of payment is also available for fleets. If your account is not up to date, you are not allowed to defer payments, but we will work with you to find an amicable solution. If you make a payment to a car plan broker, driver license service, BC centre or designated agent, the payment will be posted to your account within 24 hours. If you have any questions about our payment plan or registration, please contact your Autoplan broker. Payment can be made at full-service ATMs where you do your regular banking activities. You can also take the attached transfer slip with your payment to most Canadian banks, trust companies or credit unions. If you pay by mail, your cancelled cheque is used as proof of payment. As with any financial agreement, if there are not enough credits in your account to make your monthly payment, a service fee will be added to your payment. We will then make a second attempt to withdraw the payment, with the service fee, three business days later. If the amount remains outstanding the following month, we will try to withdraw two payments plus the service fee.
If this third attempt fails, you have failed in your payment plan and you will be charged for the remaining balance (including the amount owed) as well as an additional service fee. Interest is added after 30 days. You still have insurance – but you will no longer be on the payment plan. The supporting documents of ATMs are not acceptable as proof of payment.
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