We do offer warranty of any production faults to our products. The warranty period is one year from when the product was purchased. The product must not have been modified in any way except possible configuration changes, otherwise the warranty is voided. It does not cover if the product has been misused, damaged by lightning, water, incorrect installation or power surges. The product will be either replaced or repaired. The only cost will be the shipping cost of the return shipping. Products such as Printed Circuit Boards are not covered by any warranty except a clear factory fault to the PCB.
You are allowed to without giving any reason return an item within 14 days of when you received it, in its original packaging and without it being used.
We only take responsibility to our hardware products. We do not assume any liability or responsibility for damage to other devices or injuries to persons as a consequence of using our products. Software is not covered by any warranty and is delivered “as is”.
We try to ship the orders as quickly as possible, normally within a week. If this period extends longer we will take contact with the customer and explain why and give an estimate when the product will be shipped. All items that are in stock are shipped the same week. Complete antenna switches are usually built “on order” since there are variations depending on connectors, power rating etc.
This “business” is currently run as something which in Swedish is called “hobbyverksamhet”. Which means that the purpose is not to make a profit at the end of the year, instead all profits are re-invested in development of other projects and the development of the SJ2W station project.